Airport Digital Services
Travelers are demanding better and more innovative services
How about Payphones ?
The paradox of payphone facilities
With free wifi becoming more frequent in many airports around the globe, travellers have the convenience of being to communicate using instant messaging mobile apps.
However, travellers are not able to use instant messaging apps to contact airline or hotel support service hotlines.
Normally, an airline customer service representative will advise travellers to buy a local SIM card or utilise the free wifi in the airport. In other words, travellers need to find their own solution during unpredictable situations like lost luggage or airline ticket reservation changes. To make matters more problematic, some travellers may not be fluent in English to explain their issue or speak the local language of the country they are in.
Travel Voice which is available in 15 different languages is a mobile app for making calls to airlines, hotels, and other travel companies free of charge, preparing travellers for unpredictable situations wherever they are.
Despite all things digital, passenger still need to make a call
Require to contact airline or ground services
Unexpected Itinerary Changes
Weather conditions, missing connecting flights, hotel booking changes
Passport and Visa Issues
Contact embassy or visa department
Free Call to service numbers
All calls to service support hotlines are free.
When travelers connect to airport WIFI, they can make free calls to over 800 phone numbers.
Travel Phone Directory
Easy to search and access travel companies phone directory, including airlines, hotels, embassies and popular travel agencies.
Numbers are verified
We keep track of each calls and update the phone numbers.
The mobile app supports 15 major languages
Invitation for Collaboration
TravelVoc is running a pilot project to provide
free services to airport passengers.